Terms&Conditions

1.Pricing
The prices are subject to change at any time without notice. Prices are in US Dollar and don’t include shipping cost.Due to specific demands of each project, prices will be calculated individually. Please ask for a customised free quotation via e-mail,master@shinegene.org.cn
2.Payment Terms
Payment terms are subject to amicable negotiations with Clients in respect of different cases. Normally, payment shall be made by a down payment within one week after confirmation of a purchase order plus the balance to be paid within 10 working days after the Buyer’s receipt of our delivery.
3.Shipping
Normally, ShineGene use FedEx or UPS to ship our products. For international customers, delivery charge is based on the quantity and products to be shipped as per different cases. Domestic shipments on dry ice are $20 per box.Please inquire for prices on International shipments.All ShineGene’s biological products are stored and shipped frozen (-20°C) in styrofoam boxes. The gel ice holds the product temperature below 0°C for 3 days at an ambient temperature of 25°C. To avoid waste and to save the environment, the styrofoam boxes should be recycled.
4.Excusive Terms of Sale
ShineGene does not agree to and is not bound by any other terms or conditions, unless those terms or conditions have been expressly agreed to in writing by a duly authorized officer of ShineGene. Prices are subject to change without notice.
5. Warranty
ShineGene warrant that the product will meet the specifications stated on the technical data sheet and ShineGene agree to replace the product free of charge if the product does not conform to the specifications. Notice for replacement must be given within 30 days.
6.Disclaimer
All goods provided by ShineGene are intended for use by qualified professionals for research or laboratory use. ShineGene disclaim any and all responsibility for any injury or damage, which may be caused by the failure of the buyer or any other person to follow the aforesaid statement.
7.Conditions 
Products are sold for research and laboratory use and are not to be used on humans or for any drug purposes.
8.Lot numbering 
Lot number and assay date (packaging date for kits) are marked on the label of the product and on the product package. The lot number can be used for tracking back the origin of the product. Each product code has its own lot numbering.
9.Storage and stability 
The recommended storage temperatures and stability for each product can be found in the respective product pages and in the product manuals.
10.Privacy Statement
ShineGene are committed to maintaining the privacy of our customers. Information provided by our customers as needed to fulfill requests and orders is maintained in strict confidentiality.